Email delivery and activity status problems

What to do

• Check whether your product depends on MailerSend. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2026-02-19 15:35 UTC and 2024-04-23 08:00 UTC may need a replay.

• Subscribe to MailerSend's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mailersend works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from MailerSend 1

1. resolvedApr 23, 2024, 8:00 AM UTC

   Today, we encountered technical challenges that led to delays in email delivery and discrepancies in activity reporting. Specifically, between 08:00 UTC and 12:00 UTC, some users may have experienced delays in sending emails, and our activity reporting system may have provided inaccurate information. Upon identifying these issues, our team immediately sprung into action and we deployed multiple solutions to fix said problems. We understand the frustration and inconvenience that delayed email delivery and inaccurately reported activity statuses can cause, especially when you rely on our platform for important communications. We want to sincerely apologize for the recent disruptions you may have experienced. An apology may not mean much, but please know that our entire team is committed to preventing similar incidents in the future.

   provider

Corrections

None so far.

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