Intermittent API Errors

What to do

• Check whether you use Mailgun API, Control Panel, Email Validation, SMTP. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 3h 40m it lasted.

  Anything that failed between 2025-05-14 18:38 UTC and 2025-05-14 22:18 UTC may need a replay.

• Subscribe to Mailgun's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mailgun works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mailgun 8

1. investigatingMay 14, 2025, 6:38 PM UTC

   We are currently investigating this issue.

   provider

2. investigatingMay 14, 2025, 6:48 PM UTC

   We are continuing to investigate this issue.

   provider

3. investigatingMay 14, 2025, 7:12 PM UTC

   We are continuing to investigate this issue.

   provider

4. investigatingMay 14, 2025, 8:41 PM UTC

   We are continuing to investigate this issue.

   provider

5. investigatingMay 14, 2025, 9:08 PM UTC

   We are continuing to investigate this issue.

   provider

6. identifiedMay 14, 2025, 9:32 PM UTC

   We identified a routing issue in our internal service mesh. We are attempting to roll out a fix.

   provider

7. monitoringMay 14, 2025, 10:03 PM UTC

   A fix has been deployed and we are monitoring.

   provider

8. resolvedMay 14, 2025, 10:18 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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