# Intermittent API Errors

- Provider: [Mailgun](https://down.guide/mailgun)
- Level: confirmed
- Impact: Major outage
- lasted 3h 40m
- started 2025-05-14 18:38 UTC
- API, Control Panel, Email Validation +1
- id: DWN-38e5ff0adb
- Official page: https://stspg.io/xb5rb7hwdrgx

## Updates from Mailgun
### 2025-05-14 18:38 UTC: investigating
We are currently investigating this issue.

### 2025-05-14 18:48 UTC: investigating
We are continuing to investigate this issue.

### 2025-05-14 19:12 UTC: investigating
We are continuing to investigate this issue.

### 2025-05-14 20:41 UTC: investigating
We are continuing to investigate this issue.

### 2025-05-14 21:08 UTC: investigating
We are continuing to investigate this issue.

### 2025-05-14 21:32 UTC: identified
We identified a routing issue in our internal service mesh. We are attempting to roll out a fix.

### 2025-05-14 22:03 UTC: monitoring
A fix has been deployed and we are monitoring.

### 2025-05-14 22:18 UTC: resolved
This incident has been resolved.

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