- Level
- confirmed
- Worst impact
- Degraded
- Components
- Outbound Delivery
- Regions
- eu
What to do
Check whether you use Mailgun Outbound Delivery in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h 29m it lasted.
Anything that failed between 2024-10-17 12:12 UTC and 2024-10-17 20:41 UTC may need a replay.Subscribe to Mailgun's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mailgun works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mailgun 8
- identified
Due to network connectivity issues with a third party, there is a chance that emails being sent through Mailgun's EU region are experiencing delivery delays. The issue has been identified and a fix is in progress.
provider
- identified
We are continuing to work with our networking partner on the fix. Only customers sending with IPs in the 159.135.132.0/24 range are impacted.
provider
- monitoring
Connectivity has been restored, we are monitoring the traffic backlog as sending resumes.
provider
- monitoring
We are continuing to process the sending backlog at a reduced rate while things recover. Delays for the affected network should still be expected.
provider
- identified
Further mitigations are being worked on to resolve networking issues, messages will continue to be delayed until a full fix is implemented.
provider
- identified
We are continuing to work with our network provider to bring this range online.
provider
- monitoring
A fix has been implemented and traffic is sending through these networks. We are monitoring the resolution.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-4bd21587c8
Is Mailgun still down?
No, this incident was resolved 2024-10-17 20:41 UTC. For Mailgun's live state, see https://down.guide/mailgun.
How long did it last?
8h 29m, from 2024-10-17 12:12 UTC to 2024-10-17 20:41 UTC, by the times Mailgun posted.
What was affected?
Mailgun named Outbound Delivery in eu.
What caused it?
Mailgun hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mailgun's official status page, https://status.mailgun.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.