# Europe - Email Delivery Latency

- Provider: [Mailgun](https://down.guide/mailgun)
- Level: confirmed
- Impact: Degraded
- lasted 8h 29m
- started 2024-10-17 12:12 UTC
- Outbound Delivery
- eu
- id: DWN-4bd21587c8
- Official page: https://stspg.io/z31tbpvmmm9m

## Updates from Mailgun
### 2024-10-17 12:12 UTC: identified
Due to network connectivity issues with a third party, there is a chance that emails being sent through Mailgun's EU region are experiencing delivery delays. The issue has been identified and a fix is in progress.

### 2024-10-17 13:34 UTC: identified
We are continuing to work with our networking partner on the fix. Only customers sending with IPs in the 159.135.132.0/24 range are impacted.

### 2024-10-17 15:30 UTC: monitoring
Connectivity has been restored, we are monitoring the traffic backlog as sending resumes.

### 2024-10-17 17:26 UTC: monitoring
We are continuing to process the sending backlog at a reduced rate while things recover. Delays for the affected network should still be expected.

### 2024-10-17 17:36 UTC: identified
Further mitigations are being worked on to resolve networking issues, messages will continue to be delayed until a full fix is implemented.

### 2024-10-17 19:15 UTC: identified
We are continuing to work with our network provider to bring this range online.

### 2024-10-17 20:02 UTC: monitoring
A fix has been implemented and traffic is sending through these networks. We are monitoring the resolution.

### 2024-10-17 20:41 UTC: resolved
This incident has been resolved.

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