# Delayed Message Processing in US

- Provider: [Mailgun](https://down.guide/mailgun)
- Level: confirmed
- Impact: Degraded
- lasted 1h 43m
- started 2025-10-24 14:14 UTC
- Outbound Delivery
- us
- id: DWN-9667e1daa7
- Official page: https://stspg.io/5534ts1c2fpm

## Updates from Mailgun
### 2025-10-24 14:14 UTC: monitoring
We have identified processing delays for some messages in our US region. A fix has been deployed and we are monitoring the recovery.

### 2025-10-24 14:47 UTC: monitoring
Queues are being worked through, we continue to monitor resolution.

### 2025-10-24 15:40 UTC: monitoring
Operations are back to normal and queues are cleared. We'll continue to monitor.

### 2025-10-24 15:58 UTC: resolved
This incident has been resolved.

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