- Level
- confirmed
- Worst impact
- Degraded
- Regions
- eu, us
- Down Index
- 16of 100
What to do
Check whether you use Mailgun in eu, us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2025-11-18 13:31 UTC and 2025-11-13 10:30 UTC may need a replay.Subscribe to Mailgun's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mailgun works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mailgun 1
- resolved
On November 13th, Mailgun incorrectly rejected a subset of inbound emails with a 550 "recipient rejected" error. Senders received bounce notifications even though delivery should have succeeded. Affected timeframes: US region: 05:14 to 06:41 UTC and 14:55 to 15:48 UTC EU region: 14:55 to 15:48 UTC Based on our analysis, approximately 25% of US inbound traffic and 50% of EU inbound traffic had a chance to have been impacted during these windows. We're unable to provide exact counts due to gaps in our logging for rejected inbound mail, which we have since corrected.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a3e6409643
Is Mailgun still down?
No, this incident was resolved 2025-11-13 10:30 UTC. For Mailgun's live state, see https://down.guide/mailgun.
How long did it last?
0m, from 2025-11-18 13:31 UTC to 2025-11-13 10:30 UTC, by the times Mailgun posted.
What was affected?
Mailgun named in eu, us.
What caused it?
Mailgun hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mailgun's official status page, https://status.mailgun.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.