EU email delivery latency

What to do

• Check whether you use Mailgun Outbound Delivery, Inbound email processing, Events & Logs in eu. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 48m it lasted.

  Anything that failed between 2025-09-01 16:23 UTC and 2025-09-01 17:11 UTC may need a replay.

• Subscribe to Mailgun's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mailgun works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mailgun 7

1. investigatingSep 1, 2025, 4:23 PM UTC

   Email's sent from our Europe region may be experiencing increased delivery times. We are currently investigating.

   provider

2. identifiedSep 1, 2025, 4:25 PM UTC

   The issue has been identified and a fix is being implemented.

   provider

3. identifiedSep 1, 2025, 4:31 PM UTC

   We are continuing to work on a fix for this issue.

   provider

4. identifiedSep 1, 2025, 4:38 PM UTC

   We are continuing to work on a fix for this issue.

   provider

5. monitoringSep 1, 2025, 4:38 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

6. monitoringSep 1, 2025, 4:53 PM UTC

   Queues are being worked through. Normal email delivery times will resume shortly. In addition to delayed email delivery, these other parts of our system saw increased processing time as well: inbound routes, forwards, webhook delivery, and unsubscribe processing.

   provider

7. resolvedSep 1, 2025, 5:11 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.