# EU email delivery latency

- Provider: [Mailgun](https://down.guide/mailgun)
- Level: confirmed
- Impact: Degraded
- lasted 48m
- started 2025-09-01 16:23 UTC
- Outbound Delivery, Inbound email processing, Events & Logs
- eu
- id: DWN-acdaac3749
- Official page: https://stspg.io/dnwzfdjmpygg

## Updates from Mailgun
### 2025-09-01 16:23 UTC: investigating
Email's sent from our Europe region may be experiencing increased delivery times. We are currently investigating.

### 2025-09-01 16:25 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-09-01 16:31 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-09-01 16:38 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-09-01 16:38 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-09-01 16:53 UTC: monitoring
Queues are being worked through. Normal email delivery times will resume shortly. In addition to delayed email delivery, these other parts of our system saw increased processing time as well: inbound routes, forwards, webhook delivery, and unsubscribe processing.

### 2025-09-01 17:11 UTC: resolved
This incident has been resolved.

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