# Elevated 500 errors on Messages endpoint in US

- Provider: [Mailgun](https://down.guide/mailgun)
- Level: confirmed
- Impact: Degraded
- lasted 12m
- started 2026-04-07 17:30 UTC
- API
- us
- id: DWN-b3248b440a
- Official page: https://stspg.io/35y76ssqkmpn

## Updates from Mailgun
### 2026-04-07 17:30 UTC: identified
The issue has been identified and a fix is being implemented.

### 2026-04-07 17:32 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2026-04-07 17:42 UTC: resolved
This incident has been resolved. Elevated 500 errors beginning at 17:25 UTC resolved at 17:30 UTC

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