- Level
- confirmed
- Worst impact
- Partial outage
- Components
- API
- Regions
- us
What to do
Check whether you use Mailgun API in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 15m it lasted.
Anything that failed between 2025-09-12 10:07 UTC and 2025-09-12 15:21 UTC may need a replay.Subscribe to Mailgun's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mailgun works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mailgun 10
- investigating
We are currently investigating reports of sending errors in US regions.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- identified
We are continuing to work to stabilize things at this time. We have no ETA.
provider
- identified
Error rates are normalizing as we continue to work to fix the issue.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- monitoring
Systems have normalized, we are continuing to monitor for any issues.
provider
- resolved
All systems are operating normally at this time. Our engineers continue to monitor our systems for any recurrence or new issues.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-cf06f5943d
Is Mailgun still down?
No, this incident was resolved 2025-09-12 15:21 UTC. For Mailgun's live state, see https://down.guide/mailgun.
How long did it last?
5h 15m, from 2025-09-12 10:07 UTC to 2025-09-12 15:21 UTC, by the times Mailgun posted.
What was affected?
Mailgun named API in us.
What caused it?
Mailgun hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mailgun's official status page, https://status.mailgun.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.