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Mailgun

Sending errors in US

Partial outage Lasted 5h 15m · started · Mailgun's page

Level
confirmed
Worst impact
Partial outage
Components
API
Regions
us

What to do

  • Check whether you use Mailgun API in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 15m it lasted.

    Anything that failed between 2025-09-12 10:07 UTC and 2025-09-12 15:21 UTC may need a replay.
  • Subscribe to Mailgun's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mailgun works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mailgun 10

  1. investigating

    We are currently investigating reports of sending errors in US regions.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. investigating

    We are continuing to investigate this issue.

    provider

  4. investigating

    We are continuing to investigate this issue.

    provider

  5. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  6. identified

    We are continuing to work to stabilize things at this time. We have no ETA.

    provider

  7. identified

    Error rates are normalizing as we continue to work to fix the issue.

    provider

  8. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  9. monitoring

    Systems have normalized, we are continuing to monitor for any issues.

    provider

  10. resolved

    All systems are operating normally at this time. Our engineers continue to monitor our systems for any recurrence or new issues.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-cf06f5943d

Is Mailgun still down?

No, this incident was resolved 2025-09-12 15:21 UTC. For Mailgun's live state, see https://down.guide/mailgun.

How long did it last?

5h 15m, from 2025-09-12 10:07 UTC to 2025-09-12 15:21 UTC, by the times Mailgun posted.

What was affected?

Mailgun named API in us.

What caused it?

Mailgun hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mailgun's official status page, https://status.mailgun.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.