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Mailgun

Log retrieval errors in the US region

Degraded Lasted 6h 55m · started · Mailgun's page

Level
confirmed
Worst impact
Degraded
Components
Events & Logs
Regions
us

What to do

  • Check whether you use Mailgun Events & Logs in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6h 55m it lasted.

    Anything that failed between 2026-06-23 09:14 UTC and 2026-06-23 16:09 UTC may need a replay.
  • Subscribe to Mailgun's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mailgun works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mailgun 12

  1. investigating

    Customers using the events/logs APIs or viewing logs in the customer portal may see errors in viewing or retrieving logs. These errors are only affecting a subset of our customers.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. identified

    We are continuing to work on a fix for this issue.

    provider

  4. identified

    We are continuing to work on a fix for this issue.

    provider

  5. identified

    We are continuing to work on a fix for this issue.

    provider

  6. identified

    We are continuing to work on a fix for this issue.

    provider

  7. identified

    We are continuing to work on a fix for this issue.

    provider

  8. identified

    We are continuing to work on a fix for this issue.

    provider

  9. identified

    We are continuing to work on a fix for this issue. Some customers may see log delays. Outbound processing, inbound processing, and webhook delivery are operating normally.

    provider

  10. identified

    We are continuing to work on a fix for this issue. Some customers may see log delays. Outbound processing, inbound processing, and webhook delivery continue operating normally.

    provider

  11. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  12. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-fa1673ead1

Is Mailgun still down?

No, this incident was resolved 2026-06-23 16:09 UTC. For Mailgun's live state, see https://down.guide/mailgun.

How long did it last?

6h 55m, from 2026-06-23 09:14 UTC to 2026-06-23 16:09 UTC, by the times Mailgun posted.

What was affected?

Mailgun named Events & Logs in us.

What caused it?

Mailgun hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mailgun's official status page, https://status.mailgun.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.