# Intermittent failures accessing templates

- Provider: [Mailjet](https://down.guide/mailjet)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 42m
- started 2022-09-12 09:25 UTC
- Email Editor
- id: DWN-00d671edce
- Official page: https://stspg.io/s0f271lcdj6r

## Updates from Mailjet
### 2022-09-12 09:25 UTC: identified
The issue has been identified and a fix is being implemented.

### 2022-09-12 10:23 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2022-09-12 11:07 UTC: resolved
This incident has been resolved.

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