Mailjet: Degraded performance on contact list uploads and export features

What to do

Check whether you use Mailjet Mailjet App. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 15h 2m it lasted.
Anything that failed between 2023-04-10 08:28 UTC and 2023-04-10 23:30 UTC may need a replay.
Subscribe to Mailjet's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mailjet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingApr 10, 2023, 8:28 AM UTC
We are currently investigating an issue impacting contact list uploads, segment calculations, and other export functionalities within Mailjet
provider
identifiedApr 10, 2023, 8:53 AM UTC
The issue has been identified and a fix is been implemented
provider
identifiedApr 10, 2023, 10:58 AM UTC
We are continuing to work on a fix for this issue
provider
identifiedApr 10, 2023, 4:18 PM UTC
We are still working on a resolution.
provider
monitoringApr 10, 2023, 11:24 PM UTC
A fix has been implemented and we are monitoring the results.
provider
resolvedApr 10, 2023, 11:30 PM UTC
This incident has been resolved
provider

Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Mailjet still down?

No, this incident was resolved 2023-04-10 23:30 UTC. For Mailjet's live state, see https://down.guide/mailjet.

How long did it last?

15h 2m, from 2023-04-10 08:28 UTC to 2023-04-10 23:30 UTC, by the times Mailjet posted.

What was affected?

Mailjet named Mailjet App.

What caused it?

Mailjet hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mailjet's official status page, https://status.mailjet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.