# Degraded performance on contact list uploads and export features

- Provider: [Mailjet](https://down.guide/mailjet)
- Level: confirmed
- Impact: Degraded
- lasted 15h 2m
- started 2023-04-10 08:28 UTC
- Mailjet App
- id: DWN-0964392ed9
- Official page: https://stspg.io/dnbfkv1x63s2

## Updates from Mailjet
### 2023-04-10 08:28 UTC: investigating
We are currently investigating an issue impacting contact list uploads, segment calculations, and other export functionalities within Mailjet

### 2023-04-10 08:53 UTC: identified
The issue has been identified and a fix is been implemented

### 2023-04-10 10:58 UTC: identified
We are continuing to work on a fix for this issue

### 2023-04-10 16:18 UTC: identified
We are still working on a resolution.

### 2023-04-10 23:24 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2023-04-10 23:30 UTC: resolved
This incident has been resolved

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