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Mailjet

Login issues with Mailjet Application

Major outage Lasted 13h 30m · started · Mailjet's page

Level
confirmed
Worst impact
Major outage
Components
Mailjet App
Down Index
46of 100

What to do

  • Check whether you use Mailjet Mailjet App. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 13h 30m it lasted.

    Anything that failed between 2024-07-30 12:25 UTC and 2024-07-31 01:55 UTC may need a replay.
  • Subscribe to Mailjet's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mailjet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mailjet 6

  1. investigating

    We are currently investigating this issue.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. identified

    We are continuing to work through the fix for this issue

    provider

  4. identified

    The mitigation of the DDoS attack to our application is still in progress.

    provider

  5. monitoring

    The service is back but we're continuing to monitor its state to ensure there's no further issues.

    provider

  6. resolved

    The service is back to normal.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0a39fe40b2

Is Mailjet still down?

No, this incident was resolved 2024-07-31 01:55 UTC. For Mailjet's live state, see https://down.guide/mailjet.

How long did it last?

13h 30m, from 2024-07-30 12:25 UTC to 2024-07-31 01:55 UTC, by the times Mailjet posted.

What was affected?

Mailjet named Mailjet App.

What caused it?

Mailjet hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mailjet's official status page, https://status.mailjet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.