# The application is unreliable for some customers.

- Provider: [Mailjet](https://down.guide/mailjet)
- Level: confirmed
- Impact: Partial outage
- lasted 15h 46m
- started 2023-06-08 02:38 UTC
- Mailjet App
- id: DWN-5c0ac9a602
- Official page: https://stspg.io/9mmss948y794

## Updates from Mailjet
### 2023-06-08 02:38 UTC: investigating
We're noticing some issues with how the application is performing. The team has started the investigation. We will provide an update as soon as the issue is identified.

### 2023-06-08 06:52 UTC: identified
We're still investigating the issue. Our team identified a potential root cause and we're working on its resolution.

### 2023-06-08 12:09 UTC: identified
We are continuing to work on a fix for this issue.

### 2023-06-08 15:48 UTC: identified
We are continuing to work on a fix for this issue.

### 2023-06-08 15:57 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2023-06-08 18:24 UTC: resolved
This incident has been resolved.

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