- Level
- confirmed
- Worst impact
- Degraded
- Components
- Mailjet App, Event API, Statistics Display
- Down Index
- 27of 100
What to do
Check whether you use Mailjet Mailjet App, Event API, Statistics Display. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 16h 31m it lasted.
Anything that failed between 2025-10-01 08:12 UTC and 2025-10-02 00:42 UTC may need a replay.Subscribe to Mailjet's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mailjet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mailjet 6
- investigating
We are currently investigating this issue.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- monitoring
We are continuing to monitor for any further issues. Events are being processed and the service is catching up on missing events.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- monitoring
We are continuing to actively monitor the system.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7bf6725118
Is Mailjet still down?
No, this incident was resolved 2025-10-02 00:42 UTC. For Mailjet's live state, see https://down.guide/mailjet.
How long did it last?
16h 31m, from 2025-10-01 08:12 UTC to 2025-10-02 00:42 UTC, by the times Mailjet posted.
What was affected?
Mailjet named Mailjet App, Event API, Statistics Display.
What caused it?
Mailjet hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mailjet's official status page, https://status.mailjet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.