# Latency and login issues with Mailjet Application

- Provider: [Mailjet](https://down.guide/mailjet)
- Level: confirmed
- Impact: Degraded
- lasted 16h 31m
- started 2025-10-01 08:12 UTC
- Mailjet App, Event API, Statistics Display
- id: DWN-7bf6725118
- Official page: https://stspg.io/kfdyk93ykqfm

## Updates from Mailjet
### 2025-10-01 08:12 UTC: investigating
We are currently investigating this issue.

### 2025-10-01 09:08 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-10-01 10:56 UTC: monitoring
We are continuing to monitor for any further issues. Events are being processed and the service is catching up on missing events.

### 2025-10-01 11:15 UTC: monitoring
We are continuing to monitor for any further issues.

### 2025-10-01 20:30 UTC: monitoring
We are continuing to actively monitor the system.

### 2025-10-02 00:42 UTC: resolved
This incident has been resolved.

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