# Log in issues

- Provider: [Mailjet](https://down.guide/mailjet)
- Level: confirmed
- Impact: Degraded
- lasted 3h 44m
- started 2022-03-14 19:31 UTC
- Mailjet App, Website (Mailjet.com), SEND API
- id: DWN-81eed56cc8
- Official page: https://stspg.io/4cl32gvclyhc

## Updates from Mailjet
### 2022-03-14 19:31 UTC: investigating
We are currently investigating log in/ authentication issues

### 2022-03-14 20:20 UTC: identified
We have identified the root cause of the issue and actively working on its resolution

### 2022-03-14 20:46 UTC: identified
We are continuing to work on a fix for this issue.

### 2022-03-14 22:10 UTC: monitoring
A fix has been implemented and we are monitoring the results

### 2022-03-14 23:15 UTC: resolved
This incident has been resolved.

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