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Mailjet

Intermittent Authentication Issues

Degraded Lasted 1h 4m · started · Mailjet's page

Level
confirmed
Worst impact
Degraded
Down Index
18of 100

What to do

  • Check whether your product depends on Mailjet. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 4m it lasted.

    Anything that failed between 2022-04-05 19:03 UTC and 2022-04-05 20:07 UTC may need a replay.
  • Subscribe to Mailjet's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mailjet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mailjet 4

  1. investigating

    We are currently investigation issues with authentication with our API and SMTP services.

    provider

  2. identified

    We've identified the root cause of the issue and we are currently working on it's resolution

    provider

  3. monitoring

    A fix has been implemented and we are currently monitoring the results

    provider

  4. resolved

    The incident has been resolved

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8b7f754cdd

Is Mailjet still down?

No, this incident was resolved 2022-04-05 20:07 UTC. For Mailjet's live state, see https://down.guide/mailjet.

How long did it last?

1h 4m, from 2022-04-05 19:03 UTC to 2022-04-05 20:07 UTC, by the times Mailjet posted.

What caused it?

Mailjet hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mailjet's official status page, https://status.mailjet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.