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Mailjet

Message Sending Delay

Degraded Lasted 1h 39m · started · Mailjet's page

Level
confirmed
Worst impact
Degraded
Components
SEND API, Outgoing SMTP
Down Index
22of 100

What to do

  • Check whether you use Mailjet SEND API, Outgoing SMTP. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 39m it lasted.

    Anything that failed between 2023-09-15 03:00 UTC and 2023-09-15 04:40 UTC may need a replay.
  • Subscribe to Mailjet's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mailjet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mailjet 3

  1. investigating

    Mailjet Engineering is investigating an email sending delay.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-93cef1de35

Is Mailjet still down?

No, this incident was resolved 2023-09-15 04:40 UTC. For Mailjet's live state, see https://down.guide/mailjet.

How long did it last?

1h 39m, from 2023-09-15 03:00 UTC to 2023-09-15 04:40 UTC, by the times Mailjet posted.

What was affected?

Mailjet named SEND API, Outgoing SMTP.

What caused it?

Mailjet hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mailjet's official status page, https://status.mailjet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.