# Customers might experience a delay in statistics or showing messages in queued status. All emails are processed and sent

- Provider: [Mailjet](https://down.guide/mailjet)
- Level: confirmed
- Impact: Degraded
- lasted 5h 43m
- started 2023-10-09 10:12 UTC
- Event API, Statistics Display
- id: DWN-985e39ced7
- Official page: https://stspg.io/nj2116k9lz4l

## Updates from Mailjet
### 2023-10-09 10:12 UTC: investigating
We are currently investigating this issue.

### 2023-10-09 10:13 UTC: investigating
We are continuing to investigate this issue.

### 2023-10-09 11:32 UTC: identified
The issue has been identified and a fix is being implemented.

### 2023-10-09 14:27 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2023-10-09 15:55 UTC: resolved
This incident has been resolved.

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