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Mailjet

Inconsistent performance accessing the Email Editor

Degraded Lasted 20h 16m · started · Mailjet's page

Level
confirmed
Worst impact
Degraded
Components
Mailjet Embedded
Down Index
24of 100

What to do

  • Check whether you use Mailjet Mailjet Embedded. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 20h 16m it lasted.

    Anything that failed between 2023-02-08 16:34 UTC and 2023-02-09 12:50 UTC may need a replay.
  • Subscribe to Mailjet's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mailjet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mailjet 2

  1. identified

    Our teams have detected inconsistent performance when accessing the Email Editor. This is related to a cache issue that will be automatically resolved tomorrow 2pm CEST time. We have determined that a workaround is to clear your cache or attempt to log in using a different browser. Please contact your support team if you have any further questions.

    provider

  2. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b03c8ad825

Is Mailjet still down?

No, this incident was resolved 2023-02-09 12:50 UTC. For Mailjet's live state, see https://down.guide/mailjet.

How long did it last?

20h 16m, from 2023-02-08 16:34 UTC to 2023-02-09 12:50 UTC, by the times Mailjet posted.

What was affected?

Mailjet named Mailjet Embedded.

What caused it?

Mailjet hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mailjet's official status page, https://status.mailjet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.