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Mailjet

Login issues with Mailjet Application

Major outage Lasted 5h 19m · started · Mailjet's page

Level
confirmed
Worst impact
Major outage
Components
Mailjet App
Down Index
44of 100

What to do

  • Check whether you use Mailjet Mailjet App. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 19m it lasted.

    Anything that failed between 2024-07-31 05:44 UTC and 2024-07-31 11:03 UTC may need a replay.
  • Subscribe to Mailjet's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mailjet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mailjet 6

  1. identified

    The issue has been identified and we are currently working through the fix

    provider

  2. identified

    The mitigation of the DDoS attack to our application is still in progress.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. monitoring

    We have implemented measures to mitigate the DDoS attack on our application and are continuously making adjustments to better withstand the attack. Some customers may report intermittent periods where the application experiences slowness or becomes unresponsive.

    provider

  5. monitoring

    We are continuing to monitor for any further issues.

    provider

  6. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-bf803dfcd0

Is Mailjet still down?

No, this incident was resolved 2024-07-31 11:03 UTC. For Mailjet's live state, see https://down.guide/mailjet.

How long did it last?

5h 19m, from 2024-07-31 05:44 UTC to 2024-07-31 11:03 UTC, by the times Mailjet posted.

What was affected?

Mailjet named Mailjet App.

What caused it?

Mailjet hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mailjet's official status page, https://status.mailjet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.