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Mailjet

Degraded performance on campaign scheduling

Degraded Lasted 1h 53m · started · Mailjet's page

Level
confirmed
Worst impact
Degraded
Components
Outgoing SMTP
Down Index
20of 100

What to do

  • Check whether you use Mailjet Outgoing SMTP. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 53m it lasted.

    Anything that failed between 2023-06-28 07:59 UTC and 2023-06-28 09:52 UTC may need a replay.
  • Subscribe to Mailjet's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mailjet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mailjet 5

  1. investigating

    Some customers may report that scheduled campaigns are not being sent. Our teams are currently investigating this issue.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. identified

    Some customers may report degraded performance on sending campaigns or campaigns scheduled not being sent. Our teams are currently investigating this issue.

    provider

  4. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-cd2698c699

Is Mailjet still down?

No, this incident was resolved 2023-06-28 09:52 UTC. For Mailjet's live state, see https://down.guide/mailjet.

How long did it last?

1h 53m, from 2023-06-28 07:59 UTC to 2023-06-28 09:52 UTC, by the times Mailjet posted.

What was affected?

Mailjet named Outgoing SMTP.

What caused it?

Mailjet hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mailjet's official status page, https://status.mailjet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.