Login issues with Mailjet Application and Intermittent Errors on REST API

What to do

• Check whether you use Mailjet Mailjet App, REST API, Form Builder, Mailjet Embedded. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 5h 36m it lasted.

  Anything that failed between 2025-09-04 06:54 UTC and 2025-09-04 12:30 UTC may need a replay.

• Subscribe to Mailjet's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mailjet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mailjet 8

1. investigatingSep 4, 2025, 6:54 AM UTC

   We are currently investigating this issue.

   provider

2. investigatingSep 4, 2025, 8:12 AM UTC

   We are continuing to investigate this issue.

   provider

3. investigatingSep 4, 2025, 8:34 AM UTC

   We are continuing to investigate this issue.

   provider

4. identifiedSep 4, 2025, 8:55 AM UTC

   The issue has been identified and a fix is being implemented.

   provider

5. identifiedSep 4, 2025, 10:06 AM UTC

   We are continuing to work on a fix for this issue.

   provider

6. identifiedSep 4, 2025, 10:33 AM UTC

   We are continuing to work on a fix for this issue.

   provider

7. monitoringSep 4, 2025, 11:11 AM UTC

   A fix has been implemented and we are monitoring the results.

   provider

8. resolvedSep 4, 2025, 12:30 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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