# Login issues with Mailjet Application and Intermittent Errors on REST API

- Provider: [Mailjet](https://down.guide/mailjet)
- Level: confirmed
- Impact: Major outage
- lasted 5h 36m
- started 2025-09-04 06:54 UTC
- Mailjet App, REST API, Form Builder +1
- id: DWN-e9169364ae
- Official page: https://stspg.io/mz0q71dxftw5

## Updates from Mailjet
### 2025-09-04 06:54 UTC: investigating
We are currently investigating this issue.

### 2025-09-04 08:12 UTC: investigating
We are continuing to investigate this issue.

### 2025-09-04 08:34 UTC: investigating
We are continuing to investigate this issue.

### 2025-09-04 08:55 UTC: identified
The issue has been identified and a fix is being implemented.

### 2025-09-04 10:06 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-09-04 10:33 UTC: identified
We are continuing to work on a fix for this issue.

### 2025-09-04 11:11 UTC: monitoring
A fix has been implemented and we are monitoring the results.

### 2025-09-04 12:30 UTC: resolved
This incident has been resolved.

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