Mailjet: Message Sending Delay

What to do

Check whether you use Mailjet Outgoing SMTP. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 4h 5m it lasted.
Anything that failed between 2023-12-11 15:23 UTC and 2023-12-11 19:28 UTC may need a replay.
Subscribe to Mailjet's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mailjet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingDec 11, 2023, 3:23 PM UTC
We are currently investigating this issue.
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investigatingDec 11, 2023, 4:14 PM UTC
We are continuing to investigate this issue.
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identifiedDec 11, 2023, 4:30 PM UTC
The issue has been identified and a fix is being implemented.
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monitoringDec 11, 2023, 5:05 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoringDec 11, 2023, 6:15 PM UTC
Different fixes are being implemented and we are monitoring the results.
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monitoringDec 11, 2023, 6:31 PM UTC
Remediation is still in progress and outbound mail continues to be delayed.
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resolvedDec 11, 2023, 7:28 PM UTC
This incident has been resolved.
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Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is Mailjet still down?

No, this incident was resolved 2023-12-11 19:28 UTC. For Mailjet's live state, see https://down.guide/mailjet.

How long did it last?

4h 5m, from 2023-12-11 15:23 UTC to 2023-12-11 19:28 UTC, by the times Mailjet posted.

What was affected?

Mailjet named Outgoing SMTP.

What caused it?

Mailjet hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mailjet's official status page, https://status.mailjet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.