- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Event API
- Down Index
- 34of 100
What to do
Check whether you use Mailjet Event API. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 14h 12m it lasted.
Anything that failed between 2025-10-14 13:30 UTC and 2025-10-15 03:42 UTC may need a replay.Subscribe to Mailjet's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mailjet works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mailjet 8
- investigating
Lag are identified we are investigating the issue
provider
- identified
The issue has been identified and our team is working on a fix.
provider
- identified
The fix is under review.
provider
- identified
The fix is now under testing.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- monitoring
We'll be monitoring the situation throughout the night until 9am CET to ensure stable service delivery.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-fca2d97cad
Is Mailjet still down?
No, this incident was resolved 2025-10-15 03:42 UTC. For Mailjet's live state, see https://down.guide/mailjet.
How long did it last?
14h 12m, from 2025-10-14 13:30 UTC to 2025-10-15 03:42 UTC, by the times Mailjet posted.
What was affected?
Mailjet named Event API.
What caused it?
Mailjet hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mailjet's official status page, https://status.mailjet.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.