# Degradation on us1.make.celonis.com

- Provider: [Make](https://down.guide/make)
- Level: confirmed
- Impact: Partial outage
- lasted 3h 56m
- started 2026-09-18 13:36 UTC
- us1.make.celonis.com, us1.make.celonis.com, us1.make.celonis.com +1
- id: DWN-068783df67
- Official page: https://stspg.io/s7bvbhmtpvmx

## Updates from Make
### 2026-09-18 12:22 UTC: investigating
We are investigating an issue affecting the us1.make.celonis.com region. 
Users may experience instability with scenario executions, webhook processing, and overall platform access. Our engineering team is actively working to restore stability, and we will share another update within the next hour

### 2026-09-18 12:40 UTC: identified
Update: We have identified the root cause of the issue and our engineering team is actively working on a resolution. Further updates will be provided as progress is made..

### 2026-09-18 13:08 UTC: identified
Update: Investigation is still ongoing. Our team is actively analyzing the issue to determine the root cause, and we will share further details as soon as more information becomes available.

### 2026-09-18 13:36 UTC: identified
Investigation still ongoing. We are actively working to isolate the issue and will provide another update shortly.

### 2026-09-18 14:14 UTC: monitoring
Update: Corrective actions have been applied, and the situation has stabilized. We are actively monitoring the platform to ensure full performance and recovery. We will continue to provide updates as we observe system behavior.

### 2026-09-18 17:32 UTC: resolved
This incident has been resolved.

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