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Make

Google SSO not working

Degraded Lasted 4h · started · Make's page

Level
confirmed
Worst impact
Degraded
Components
eu1.make.com, eu2.make.com, us1.make.com, us2.make.com, eu1.make.celonis.com, us1.make.celonis.com, make.com
Down Index
25of 100

What to do

  • Check whether you use Make eu1.make.com, eu2.make.com, us1.make.com, us2.make.com and 3 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h it lasted.

    Anything that failed between 2025-12-17 18:15 UTC and 2025-12-17 22:15 UTC may need a replay.
  • Subscribe to Make's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=make works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Make 4

  1. identified

    We are investigating issues related to Google SSO login. If you are facing issues logging in with SSO or social logins such as "Log in with Google", you can get immediate access by clicking "Forgot password?" to define a password and log in with your email until this is resolved. We are currently working on the issue resolution.

    provider

  2. identified

    Issue has been identified and we are currently working on a recovery.

    provider

  3. monitoring

    We had an issue associating users with their corresponding Google SSO IDs, which prevented users from signing in with Google from about 19:15 CET to 22:50 CET. We initially thought it could be a widespread issue with SSO, but concluded only Google was affected. We have now corrected the account associations and you should be able to sign in with Google again. It's possible that accounts created in the 20 minutes leading up to this issue were not properly associated, so if you are still affected, please reach out to our support team so we can link them manually

    provider

  4. resolved

    Our logs and monitoring verify that the issue is now resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-0eed3259e4

Is Make still down?

No, this incident was resolved 2025-12-17 22:15 UTC. For Make's live state, see https://down.guide/make.

How long did it last?

4h, from 2025-12-17 18:15 UTC to 2025-12-17 22:15 UTC, by the times Make posted.

What was affected?

Make named eu1.make.com, eu2.make.com, us1.make.com, us2.make.com and 3 more.

What caused it?

Make hasn't published a root cause. If it does, it shows here.

Where does this come from?

Make's official status page, https://status.make.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.