# EU1 - Scenarios failing at initialization with "Failed to verify account" error

- Provider: [Make](https://down.guide/make)
- Level: confirmed
- Impact: Partial outage
- lasted 0m
- started 2026-07-29 14:23 UTC
- id: DWN-3a0614b381
- Official page: https://stspg.io/qvh1ynx6m4z6

## Updates from Make
### 2026-07-22 15:30 UTC: resolved
Between 17:29 and 17:34 CEST on 22nd of July, scenarios on the EU1 zone failed
at initialization with a "Failed to verify account" error, affecting
connections across all apps. Approximately 200 scenarios were automatically
deactivated as a result and have since been re-enabled. We are actively working to prevent recurrence.

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