# Connectivity Issues Detected

- Provider: [Make](https://down.guide/make)
- Level: confirmed
- Impact: Partial outage
- lasted 15h 20m
- started 2026-01-03 05:31 UTC
- eu2.make.com, eu1.make.celonis.com
- id: DWN-4fe8795207
- Official page: https://stspg.io/q9325lkn1shp

## Updates from Make
### 2026-01-03 05:31 UTC: investigating
We are currently investigating reports of service unavailability affecting the two of our zones.
Our engineering team is currently looking into the root cause. 
We will provide an update as soon as we have more information

### 2026-01-03 06:43 UTC: investigating
The investigation is ongoing. We are still working to determine the root cause.

### 2026-01-03 06:48 UTC: investigating
We are continuing to investigate the issue preventing users from logging in. Please be assured that while access is currently restricted, all scenarios are processing normally in the background.

### 2026-01-03 09:52 UTC: investigating
We are still diagnosing the issue affecting user access. Please note that while logins are currently unavailable, all background scenarios are processing successfully as scheduled.

### 2026-01-03 10:48 UTC: monitoring
We have identified the root cause of the issue affecting user access and applied a fix. We will continue to monitor to system to ensure the issue is fully resolved.

### 2026-01-03 20:51 UTC: resolved
We can confirm that the incident is fully resolved. All the affected components are running as expected without any issues.

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