# New users registrations not working

- Provider: [Make](https://down.guide/make)
- Level: confirmed
- Impact: Degraded
- lasted 1h 4m
- started 2025-12-19 18:02 UTC
- eu1.make.com, eu2.make.com, us1.make.com +2
- id: DWN-6099dd6b7e
- Official page: https://stspg.io/n4241tcs34sc

## Updates from Make
### 2025-12-19 18:02 UTC: investigating
We are currently experiencing issues with registrations of new users.
Our teams are investigating the cause of the issues.
Service functionality is not being affected.

### 2025-12-19 18:22 UTC: identified
Problem has been identified.
Our engineering team is working on the fix.

### 2025-12-19 18:39 UTC: monitoring
A fix has been implements.
New users registration are working again.

### 2025-12-19 19:06 UTC: resolved
This incident has been resolved.

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