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Mapbox

Missing or incorrect road closure data for Traffic V1 API and Matrix API

Degraded Lasted 3h · started · Mapbox's page

Level
confirmed
Worst impact
Degraded
Components
API, Traffic Congestion Visual Layer
Down Index
22of 100

What to do

  • Check whether you use Mapbox API, Traffic Congestion Visual Layer. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h it lasted.

    Anything that failed between 2023-09-05 21:00 UTC and 2023-09-05 23:59 UTC may need a replay.
  • Subscribe to Mapbox's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mapbox 2

  1. identified

    We are investigating degraded performance for the Matrix API and Traffic Maps v1. Customers of these services may experience missing or incorrect road closure data. We have identified the root cause and are working towards a solution.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-01bfe43a51

Is Mapbox still down?

No, this incident was resolved 2023-09-05 23:59 UTC. For Mapbox's live state, see https://down.guide/mapbox.

How long did it last?

3h, from 2023-09-05 21:00 UTC to 2023-09-05 23:59 UTC, by the times Mapbox posted.

What was affected?

Mapbox named API, Traffic Congestion Visual Layer.

What caused it?

Mapbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mapbox's official status page, https://status.mapbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.