Skip to main content
Mapbox

Navigation Api: Partial live-data coverage in us-east-1 datacenter

Degraded Lasted 23h 56m · started · Mapbox's page

Level
confirmed
Worst impact
Degraded
Components
API
Regions
us, us-east-1
Down Index
31of 100

What to do

  • Check whether you use Mapbox API in us, us-east-1. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 23h 56m it lasted.

    Anything that failed between 2023-11-15 23:35 UTC and 2023-11-16 23:31 UTC may need a replay.
  • Subscribe to Mapbox's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mapbox 3

  1. investigating

    This affects live-data such as congestion, closures and incidents for Navigation apis as well as live-traffic maps. We are currently investigating the issue and have re-directed traffic to regions with complete coverage in the meantime.

    provider

  2. monitoring

    The partial live-data coverage in us-east-1 region has been mitigated, and the region is now processing client requests again. Investigation of root-cause is continuing and we're tracking key metrics.

    provider

  3. resolved

    The original issue is identified and resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-020f6e9a41

Is Mapbox still down?

No, this incident was resolved 2023-11-16 23:31 UTC. For Mapbox's live state, see https://down.guide/mapbox.

How long did it last?

23h 56m, from 2023-11-15 23:35 UTC to 2023-11-16 23:31 UTC, by the times Mapbox posted.

What was affected?

Mapbox named API in us, us-east-1.

What caused it?

Mapbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mapbox's official status page, https://status.mapbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.