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Mapbox

Uploads API jobs not processing

Partial outage Lasted 1h 55m · started · Mapbox's page

Level
confirmed
Worst impact
Partial outage
Components
API
Down Index
30of 100

What to do

  • Check whether you use Mapbox API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 55m it lasted.

    Anything that failed between 2023-11-10 00:23 UTC and 2023-11-10 02:18 UTC may need a replay.
  • Subscribe to Mapbox's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mapbox 6

  1. investigating

    We are investigating reports of processing issues with the Uploads API.

    provider

  2. identified

    The issue has been identified and a fix is being implemented.

    provider

  3. identified

    We have resolved the issue for newly created uploads. We continue to work through the backlog of uploads that are still processing.

    provider

  4. monitoring

    We are seeing recovery and continue to process the backlog of jobs affected.

    provider

  5. monitoring

    We are continuing to monitor for any further issues.

    provider

  6. resolved

    All operations have returned to normal, and the backlog of jobs has been cleared.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-11bb247723

Is Mapbox still down?

No, this incident was resolved 2023-11-10 02:18 UTC. For Mapbox's live state, see https://down.guide/mapbox.

How long did it last?

1h 55m, from 2023-11-10 00:23 UTC to 2023-11-10 02:18 UTC, by the times Mapbox posted.

What was affected?

Mapbox named API.

What caused it?

Mapbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mapbox's official status page, https://status.mapbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.