# Uploads API jobs not processing

- Provider: [Mapbox](https://down.guide/mapbox)
- Level: confirmed
- Impact: Partial outage
- lasted 1h 55m
- started 2023-11-10 00:23 UTC
- API
- id: DWN-11bb247723
- Official page: https://stspg.io/3l5zkt5jg8fy

## Updates from Mapbox
### 2023-11-10 00:23 UTC: investigating
We are investigating reports of processing issues with the Uploads API.

### 2023-11-10 00:41 UTC: identified
The issue has been identified and a fix is being implemented.

### 2023-11-10 01:02 UTC: identified
We have resolved the issue for newly created uploads. We continue to work through the backlog of uploads that are still processing.

### 2023-11-10 01:43 UTC: monitoring
We are seeing recovery and continue to process the backlog of jobs affected.

### 2023-11-10 02:18 UTC: monitoring
We are continuing to monitor for any further issues.

### 2023-11-10 02:18 UTC: resolved
All operations have returned to normal, and the backlog of jobs has been cleared.

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