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Mapbox

AWS system-wide outage impacting Mapbox traffic and ETAs

Major outage Lasted 13h 10m · started · Mapbox's page

Level
confirmed
Worst impact
Major outage
Components
API
Down Index
46of 100

What to do

  • Check whether you use Mapbox API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 13h 10m it lasted.

    Anything that failed between 2024-07-30 23:07 UTC and 2024-07-31 12:17 UTC may need a replay.
  • Subscribe to Mapbox's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mapbox 5

  1. investigating

    We have received reports from AWS that several core services are experiencing instability. This will impact Mapbox's ability to provide live traffic, live incidents and ETA's to its customers.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. investigating

    We are continuing to investigate this issue.

    provider

  4. investigating

    Our traffic services are fully operational.

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1fcbd0a760

Is Mapbox still down?

No, this incident was resolved 2024-07-31 12:17 UTC. For Mapbox's live state, see https://down.guide/mapbox.

How long did it last?

13h 10m, from 2024-07-30 23:07 UTC to 2024-07-31 12:17 UTC, by the times Mapbox posted.

What was affected?

Mapbox named API.

What caused it?

Mapbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mapbox's official status page, https://status.mapbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.