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Mapbox

Degraded Live Traffic Data.

Major outage Lasted 2h 18m · started · Mapbox's page

Level
confirmed
Worst impact
Major outage
Components
Telemetry
Down Index
42of 100

What to do

  • Check whether you use Mapbox Telemetry. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 18m it lasted.

    Anything that failed between 2023-07-13 00:55 UTC and 2023-07-13 03:12 UTC may need a replay.
  • Subscribe to Mapbox's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mapbox 3

  1. investigating

    We are currently investigating this issue. All customers using a Navigation API powered by Mapbox traffic may experience ETAs in the impacted regions that do not accurately reflect real time road conditions. Additionally, customers of Mapbox traffic data may receive intermittent updates to live traffic in impacted regions.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-36b3fef1f2

Is Mapbox still down?

No, this incident was resolved 2023-07-13 03:12 UTC. For Mapbox's live state, see https://down.guide/mapbox.

How long did it last?

2h 18m, from 2023-07-13 00:55 UTC to 2023-07-13 03:12 UTC, by the times Mapbox posted.

What was affected?

Mapbox named Telemetry.

What caused it?

Mapbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mapbox's official status page, https://status.mapbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.