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Mapbox

AWS outage impacting Mapbox core services

Degraded Lasted 13h 41m · started · Mapbox's page

Level
confirmed
Worst impact
Degraded
Components
API, API, Telemetry, Mapbox Traffic Data
Down Index
27of 100

What to do

  • Check whether you use Mapbox API, API, Telemetry, Mapbox Traffic Data. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 13h 41m it lasted.

    Anything that failed between 2025-10-20 10:59 UTC and 2025-10-21 00:40 UTC may need a replay.
  • Subscribe to Mapbox's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mapbox 4

  1. identified

    We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.

    provider

  2. monitoring

    We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.

    provider

  3. monitoring

    We are continuing to monitor for any further issues.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-3f4d2f4746

Is Mapbox still down?

No, this incident was resolved 2025-10-21 00:40 UTC. For Mapbox's live state, see https://down.guide/mapbox.

How long did it last?

13h 41m, from 2025-10-20 10:59 UTC to 2025-10-21 00:40 UTC, by the times Mapbox posted.

What was affected?

Mapbox named API, API, Telemetry, Mapbox Traffic Data.

What caused it?

Mapbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mapbox's official status page, https://status.mapbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.