- Level
- confirmed
- Worst impact
- Degraded
- Components
- API, API, Telemetry, Mapbox Traffic Data
- Down Index
- 27of 100
What to do
Check whether you use Mapbox API, API, Telemetry, Mapbox Traffic Data. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 13h 41m it lasted.
Anything that failed between 2025-10-20 10:59 UTC and 2025-10-21 00:40 UTC may need a replay.Subscribe to Mapbox's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mapbox 4
- identified
We have received reports from AWS that multiple core services are experiencing instability. This is currently impacting multiple Mapbox services with degraded performance and errors. While AWS systems are currently recovering, we are working on restoring health of impacted Mapbox services.
provider
- monitoring
We are monitoring the recovery of Mapbox services and data pipelines after the cloud provider outage.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-3f4d2f4746
Is Mapbox still down?
No, this incident was resolved 2025-10-21 00:40 UTC. For Mapbox's live state, see https://down.guide/mapbox.
How long did it last?
13h 41m, from 2025-10-20 10:59 UTC to 2025-10-21 00:40 UTC, by the times Mapbox posted.
What was affected?
Mapbox named API, API, Telemetry, Mapbox Traffic Data.
What caused it?
Mapbox hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mapbox's official status page, https://status.mapbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.