Skip to main content
Mapbox

Missing or Incorrect POI Brand Name in Search

Partial outage Lasted 1h 9m · started · Mapbox's page

Level
confirmed
Worst impact
Partial outage
Components
Search
Regions
us
Down Index
32of 100

What to do

  • Check whether you use Mapbox Search in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 9m it lasted.

    Anything that failed between 2023-09-12 20:14 UTC and 2023-09-12 21:23 UTC may need a replay.
  • Subscribe to Mapbox's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mapbox 2

  1. identified

    We've identified an issue where users searching for select POI brands in the US and Germany will either not get results or the returned POI names will just be numbers. The fix is identified and a rollback operation is underway.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8fd3981593

Is Mapbox still down?

No, this incident was resolved 2023-09-12 21:23 UTC. For Mapbox's live state, see https://down.guide/mapbox.

How long did it last?

1h 9m, from 2023-09-12 20:14 UTC to 2023-09-12 21:23 UTC, by the times Mapbox posted.

What was affected?

Mapbox named Search in us.

What caused it?

Mapbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mapbox's official status page, https://status.mapbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.