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Mapbox

Degraded Mapbox Live Traffic Data

Degraded Lasted 59m · started · Mapbox's page

Level
confirmed
Worst impact
Degraded
Components
API, Mapbox Traffic Data, Traffic Congestion Visual Layer
Down Index
20of 100

What to do

  • Check whether you use Mapbox API, Mapbox Traffic Data, Traffic Congestion Visual Layer. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 59m it lasted.

    Anything that failed between 2023-05-31 01:05 UTC and 2023-05-31 02:04 UTC may need a replay.
  • Subscribe to Mapbox's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mapbox 3

  1. identified

    Customers using the mapbox/driving-traffic profiles on the Directions, Map Matching, and Matrix APIs may receive ETAs informed by stale live traffic data in the affected regions. Customers using traffic-maps may view tiles informed by stale live traffic data in the affected regions. Customers of Mapbox Traffic Data may not receive timely live traffic data updates in the affected regions.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-917c9c494e

Is Mapbox still down?

No, this incident was resolved 2023-05-31 02:04 UTC. For Mapbox's live state, see https://down.guide/mapbox.

How long did it last?

59m, from 2023-05-31 01:05 UTC to 2023-05-31 02:04 UTC, by the times Mapbox posted.

What was affected?

Mapbox named API, Mapbox Traffic Data, Traffic Congestion Visual Layer.

What caused it?

Mapbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mapbox's official status page, https://status.mapbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.