Increased HTTP error rates and latency

What to do

• Check whether you use Mapbox API. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 21h 5m it lasted.

  Anything that failed between 2023-09-18 19:25 UTC and 2023-09-19 16:30 UTC may need a replay.

• Subscribe to Mapbox's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mapbox 6

1. investigatingSep 18, 2023, 7:25 PM UTC

   We are currently investigating an increase in HTTP error rates and latency for Maps APIs

   provider

2. identifiedSep 18, 2023, 7:29 PM UTC

   The issue has been identified and a fix is being implemented.

   provider

3. identifiedSep 18, 2023, 7:33 PM UTC

   We are continuing to work on a fix for this issue.

   provider

4. monitoringSep 18, 2023, 7:47 PM UTC

   A fix has been implemented and we are monitoring the results.

   provider

5. monitoringSep 18, 2023, 9:39 PM UTC

   All APIs are currently operational. We are continuing to monitor performance.

   provider

6. resolvedSep 19, 2023, 4:30 PM UTC

   This incident has been resolved. All systems operational.

   provider

Corrections

None so far.

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