- Level
- confirmed
- Worst impact
- Degraded
- Components
- Search
- Regions
- eu, eu-west-1
- Down Index
- 30of 100
What to do
Check whether you use Mapbox Search in eu, eu-west-1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 8h 39m it lasted.
Anything that failed between 2025-05-13 23:59 UTC and 2025-05-14 08:39 UTC may need a replay.Subscribe to Mapbox's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mapbox 5
- investigating
We are currently investigating this issue.
provider
- identified
Bottleneck has been identified. We are increasing the capacity of the Search Box system
provider
- monitoring
Latency Anomaly mitigation is in-place. Latency is back to normal.
provider
- monitoring
Another correction/Hot fix was applied to reduce the load.
provider
- resolved
After last correction latency is back to normal. Incident report will be shared soon.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-a893e41ee6
Is Mapbox still down?
No, this incident was resolved 2025-05-14 08:39 UTC. For Mapbox's live state, see https://down.guide/mapbox.
How long did it last?
8h 39m, from 2025-05-13 23:59 UTC to 2025-05-14 08:39 UTC, by the times Mapbox posted.
What was affected?
Mapbox named Search in eu, eu-west-1.
What caused it?
Mapbox hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mapbox's official status page, https://status.mapbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.