Increased Vector Tile errors

What to do

• Check whether you use Mapbox API. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 7h 39m it lasted.

  Anything that failed between 2024-07-30 23:02 UTC and 2024-07-31 06:41 UTC may need a replay.

• Subscribe to Mapbox's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mapbox 7

1. investigatingJul 30, 2024, 11:02 PM UTC

   We are currently investigating an increase in error responses from the live traffic vector tile service.

   provider

2. identifiedJul 30, 2024, 11:59 PM UTC

   We have taken measures to reduce the impact and continue to monitor the incident.

   provider

3. identifiedJul 31, 2024, 1:28 AM UTC

   We are continuing to work on a fix for the issue.

   provider

4. identifiedJul 31, 2024, 2:30 AM UTC

   We are continuing to work towards a fix for the issue.

   provider

5. identifiedJul 31, 2024, 3:35 AM UTC

   We are working to address service disruptions caused by the ongoing issue.

   provider

6. monitoringJul 31, 2024, 5:49 AM UTC

   We have implemented several fixes and are starting to see recovery in the Vector Tiles API. We will continue to monitor the service as it returns to full health.

   provider

7. resolvedJul 31, 2024, 6:41 AM UTC

   The Vector Tiles API error rates have subsided and the service is fully operational.

   provider

Corrections

None so far.

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