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Mapbox

Delayed live traffic updates on Navigation APIs

Degraded Lasted 0m · started · Mapbox's page

Level
confirmed
Worst impact
Degraded
Regions
ap-southeast-2
Down Index
12of 100

What to do

  • Check whether you use Mapbox in ap-southeast-2. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2023-09-26 23:56 UTC and 2023-09-26 15:30 UTC may need a replay.
  • Subscribe to Mapbox's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Mapbox 1

  1. resolved

    Customers using the NavSDK, Directions, and Map Matching APIs in the AP-southeast-2 region may have received stale traffic information in ETA and Visual Map, including live incidents. This issue began around 14:45 UTC and ended around 18:30 UTC. The root cause is under investigation and we are monitoring.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-d1aba39f3d

Is Mapbox still down?

No, this incident was resolved 2023-09-26 15:30 UTC. For Mapbox's live state, see https://down.guide/mapbox.

How long did it last?

0m, from 2023-09-26 23:56 UTC to 2023-09-26 15:30 UTC, by the times Mapbox posted.

What was affected?

Mapbox named in ap-southeast-2.

What caused it?

Mapbox hasn't published a root cause. If it does, it shows here.

Where does this come from?

Mapbox's official status page, https://status.mapbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.