- Level
- confirmed
- Worst impact
- Major outage
- Components
- API, Mapbox Traffic Data, Traffic Congestion Visual Layer
- Down Index
- 46of 100
What to do
Check whether you use Mapbox API, Mapbox Traffic Data, Traffic Congestion Visual Layer. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h it lasted.
Anything that failed between 2023-06-13 19:20 UTC and 2023-06-13 23:20 UTC may need a replay.Subscribe to Mapbox's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=mapbox works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Mapbox 9
- investigating
Offline map downloads and Mapbox Tiling Service are showing high error rates
provider
- investigating
We are investigating degraded generation of Live Mapbox Traffic predications and delivery to customers.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are investigating degraded refreshing of Traffic Maps V1 in some regions. Users of Traffic Maps V1 may experience stale traffic that does not reflect the current conditions on the road.
provider
- investigating
We are continuing to investigate the issues with Mapbox Tiling Service, Mapbox Traffic, and Offline Map downloads.
provider
- monitoring
We are seeing decreased error rates for the Mapbox Tiling Service and Offline Map downloads. We will continue to monitor the services.
provider
- monitoring
Live traffic prediction has recovered but delivery of live traffic to Mapbox Speeds customers is still degraded.
provider
- monitoring
Delivery of Mapbox Traffic Data to customers and Traffic Maps V1 have recovered. We continue to monitor both services.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-db500d3ef6
Is Mapbox still down?
No, this incident was resolved 2023-06-13 23:20 UTC. For Mapbox's live state, see https://down.guide/mapbox.
How long did it last?
4h, from 2023-06-13 19:20 UTC to 2023-06-13 23:20 UTC, by the times Mapbox posted.
What was affected?
Mapbox named API, Mapbox Traffic Data, Traffic Congestion Visual Layer.
What caused it?
Mapbox hasn't published a root cause. If it does, it shows here.
Where does this come from?
Mapbox's official status page, https://status.mapbox.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.