# STIPs and transaction declines

- Provider: [Marqeta](https://down.guide/marqeta)
- Level: confirmed
- Impact: Degraded
- lasted 1d 13h
- started 2026-09-27 01:43 UTC
- Payment Processing
- id: DWN-04afa7ad66
- Official page: https://stspg.io/97jsb7jgl64b

## Updates from Marqeta
### 2026-09-27 01:43 UTC: investigating
As of 17:31 PT, Marqeta engineers detected an issue causing STIPs and transaction declines. There is no longer any active impact. Marqeta engineers have engaged an upstream infrastructure vendor to investigate. We will update this page again upon any substantial change in status.

### 2026-09-27 02:09 UTC: monitoring
As of 17:31 PT, Marqeta engineers detected an issue causing STIPs and transaction declines. There is no longer any active impact. Marqeta engineers have engaged an upstream infrastructure vendor to investigate. We will continue to press the vendor for their investigation and will continue monitoring throughout the weekend.

### 2026-09-28 14:47 UTC: resolved
On Saturday, September 26, 2026. Marqeta detected an issue affecting stand-in transaction processing (STIPs) and transaction declines with impact start time at approximately 5:31 PM PT. We immediately engaged our upstream infrastructure provider, who identified the root cause and applied a fix, restoring full connectivity by approximately 6:00 PM PT that same evening. Marqeta engineers continued monitoring systems closely throughout the weekend to confirm stability, and we observed normal transaction processing with no recurrence of the issue. This incident is now resolved. We appreciate your patience throughout this incident.

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